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All my feeds have been deleted

  • 31 January 2023
  • 3 replies
  • 39 views

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Hello, I have a big problem. All my feeds have been deleted. I'm still on the same account, but it's impossible to contact the support because my subscription has also disappeared, it's back on free. I am still on the same account. I think it's because I checked the button to integrate klaviyo in "application integration" in my shopify shop when everything was working. I think it rebooted and deleted them all. How do I do this?

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Best answer by Taylor Tarpley 3 February 2023, 22:01

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Userlevel 7
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Hi @Antony

 

Thank you for letting us know! 

 

The issue has been fixed, so you can reach out to support for further investigation and help in this issue! 

 

Thanks for participating in the Community!

-Taylor 

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Hello Taylor! 

The problem is not yet fixed. I'm waiting for support to get back to me by email.

Userlevel 7
Badge +60

Hi @Antony

 

I can see that you received a reply from support outlining the problem! 

 

Essentially, you can run into this issue of your flows seemingly disappearing, however, this can happen when you are logged into mulitple accounts and weren’t in the right one for your purpose. Happens all the time. Happy to hear the solution was found! 

 

-Taylor

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