I have Notify button and Klaviyo flow but I don’t think it works.I would like it set up properly & also want to create preorders without using additional app.
Best answer by bluesnapper
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Can you give me any suggestion?
+1
Userlevel 5
+28
Hi
Thank you for your post in the Klaviyo Community - nice to see you here!
Could you please share a little more information on how you want to use the Back In Stock feature for Pre-Orders?
Also are you able to share why you think it isn’t working?
Once I hear back from you, I will review it.
Kylie
Userlevel 7
+37
Hi
To add to
Instead, I set the product to live and ensure there’s a prominent call-out in the product body copy and maybe the product title. That call-out says it’s a pre-order and when shipping is expected. Customers placed an order as normal but they will know it’s a pre-order and shipping is delayed.
I then create a pre-order flow with an ordered product trigger (for that product). The email in that flow acknowledges they’ve purchased and emphasises again that it is a pre-order, and when they can expect shipping to occur.
You’ll need to remember to switch off this flow when the product ships, or add a flow filter for the ordered product with a ‘before’ condition and the date you will start to ship if you’re confident of the date. Orders after that date won't receive the pre-order email as the product is now shipping.
Hope that helps
Andy
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