Hi, I am using the static routing set up option (domain is WIX but website is Shopify). Should the only entries in CNAME be the 3 klaviyo CNAME entries? Just checking that I should delete EVERYTHING that is already there in the CNAME boxes. Thanks so much
CNAME entries for WIX
Hello
just add additional CNAME entries to enable the branded sending domain.
![Academy Student - 1 Badge](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/b8dc3931-d263-4af8-a078-1d93afd10378_thumb.png)
Hello
just add additional CNAME entries to enable the branded sending domain.
Thanks so much for confirming this!
I had already added the CNAME entries (leaving the existing ones there) and I've added the TXT entry too but it’s still not working. Do you have any other suggestions? thanks
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.