Dashboard says we're DMARC compliant but still getting Klaviyo warning emails.

I’ve chatted with klaviyou support 3 times and each time they say we are DMARC compliant and our dashboard shows that the steps are completed.

We can’t understand (and neither can Klaviyou support) why we are still getting the warning notifications from Klaviyo each week!! This has been going on for months. The only answer we are getting is “ignore the Klaviyou warning notifications.

we are sending from our domain, we’ve update our domain DNS records, and we’ve been sending from our branded domain through Klaviyou for years!!!!!!!!!

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Hello @hellogoodmedicine (Mark)!

Welcome to the Klaviyo community

Here to help in the best way I can.

Are you only getting the Klaviyo notification by email or is it also showing in your account?

Thanks!
Alexandra

Only email notifications. Dashboard says we are good

Thanks for the reply, Mark!

It sounds like there might be an issue with the email sends not with your account.

I’m going to tag our Sr. Community Specialist, @Taylor Tarpley to see if she can assist further.

Thank you for being part of the Klaviyo Community!

Alex :)

This is the Klaviyo warning notification we keep getting every week.

Below is what’s been in our Dashboard for quite some time.

Reply

This is the Klaviyo warning notification we keep getting every week.

Below is what’s been in our Dashboard for quite some time.

Reply

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