Hi @fprice,

I know I already answered you via private message, but just wanted to respond here and provide context so that other Community members can see too! 

Klaviyo does offer paid plans which, in addition to help center articles, free Academy courses/certifications and strategic guides, also includes access to Support. If you are a customer with 125,000 contacts or more, you also qualify for a dedicated Customer Success Manager.

If you are more inquiring about a white-glove Klaviyo set up program: at this time, Klaviyo does not offer this type of feature, although we do have a very robust network of Partners and Agencies in our network that might be better tailored to your needs!

You can visit our Partner Directory to find agencies that fall under the services you're looking for (such as Account Setup), or use this contact form for our team to help you find a partner that fits your needs.

Thanks,
-Cass.