I already integrated Klaviyo with Shopify last week which went smoothly. Then I tried configuring some things on the Shopify end for Klaviyo and it automatically created a duplicate account of our client.
May I know why it created a new one? I already disabled the integration of the duplicate version but we want it to be deleted without harming the original account. How can this be done?
Here’s the screenshot of what it looks like: (Duplicate account is Agent Nateur)
Best answer by DovView original