My account has been disabled for 2 days and I’m still waiting to hear back from the Klaviyo Support Team. I am on paid plan but as my account is disabled, I am not able to sign in to hop on live chat…
Can someone from the support team get back to my request via email hello@hera.studio ASAP or advise here?
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/57f08f3e-7292-4079-bc76-b04af2405d66.png)
Best answer by caroline
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