Hi, this is the reverse scenario of most of the posts I’m finding on here: Instead of removing a user from MY Klaviyo account, I want to remove MYSELF as a user on clients’ accounts after our engagements are completed. Is there a way to do this myself, instead of asking them to delete me from their accounts?
Best answer by David To
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Hello
Welcome to the Klaviyo Community!
At present, only account owners or account admins will have the permission to remove or add users to an account. That said, removing yourself as a user from an account is not support.
From my perspective, this is to ensure that the decision makers of the account are made aware of these changes and to ensure a positive partnership relationship.
David
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+59
Hey
As previously mentioned, removing yourself from an account is not currently support. To be removed from an account as a user, you’ll want to get in contact with the Owner or another Admin of the account.
David
Hey
As previously mentioned, removing yourself from an account is not currently support. To be removed from an account as a user, you’ll want to get in contact with the Owner or another Admin of the account.
David
This needs to be changed asap. This is a very basic functionality that should exist. Agency owners and staff will sometimes need to remove our own access to client accounts for a variety of reasons. It is not always possible to get another admin or account owner to do it.
On the settings page for your account, you can also:
Change the role of existing users by clicking on their email address and updating their settings.
Delete a user by clicking the X icon to the right of their role (note: Owners cannot be deleted from an account).
Regards,
Rachel Gomez
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