I purchased Klaviyo basic plan in January, used it to its full extent. The results weren’t promising for me so i stopped using it but forgot to cancel. It charged in Feb, which isn’t a problem for me. Now it is trying to charge my card again in March. I had absolutely forgot about klaviyo during this period. I came to know when my card transaction was declined. So now my account is suspended, and i can’t find the option to cancel my account. This is supposed to be a prepaid service. If i am not using it in March and let me cancel it pls. Email & chat support is disabled and there is no call numbers available. So there is absolutely no way for me to approach Klaviyo team to resolve the issue. Please help. Thanks
Best answer by Taylor Tarpley
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