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Hello good people!

I need to change my log in mail  and sender mail of klaviyo. I have changed email domain to something like hello.brand.com. I want to change klaviyo account log in mail to something similar like this. The reason is I want to change the log in mail is for automated flows of klaviyo like abandon checkout recovery. Although I have changed email domain but when I send mail its going with the log in mail not with my hello.brand.com domain mail.

 

What could be done so that my automated flow mail goes from hello.brand.com instead of my log in mail or how to change the log in mail keeping all the previous data?

 

Thanks in advance.

Hey @Saikot Hossain 

Changing the Sender Email Address for Automated Flows

Update Your Sender Email Address:

  • Log in to your Klaviyo account.
  • Go to the "Account" section by clicking on your profile in the top right corner and selecting "Account".
  • Navigate to the "Settings" tab and then to "Contact Information".
  • Update the "From Email Address" to your new domain email (e.g., hello@brand.com).

Verify Your New Email Domain:

  • Klaviyo requires domain verification to ensure email deliverability.
  • Follow the prompts to verify your new email domain. You may need to add DNS records to your domain's DNS settings.

Update Sender Information in Your Flows:

  • Go to the "Flows" section in Klaviyo.
  • Edit each flow where you want to update the sender email.
  • In the flow editor, click on the email step, and update the "From Email Address" to hello@brand.com.

Changing the Login Email Address

  • Go to the "Account" section in Klaviyo.
  • Navigate to the "Users" tab under "Settings".
  • Find your user profile and click on "Edit" next to your email address.
  • Enter your new email address (e.g., hello@brand.com) and save the changes.
  • You will receive a confirmation email at your new email address to verify the change.
  • Changing the login email address does not affect your previous data. All your historical data, settings, and configurations will remain intact.

I hope this helps

Cheers

Arpit

Thanks a lot brother <3

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