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Hello! 

 

We recently launched a new Shopify B2B store and opened a Klaviyo account for it. We want to set up a new sending domain to keep these separate. Our URLs are company.com and b2b.company.com. We are curious if anyone has insight into the easiest way to set up a new sending domain that will not share with the DTC at all for deliverability purposes. Can anyone help outline what exactly we need to do for this? We are by no means experts in this technical setup for email and greatly appreciate any help we can get! 

 

Thank you! 

Hey @Digital_HP 

so just to confirm

Go to Account → Settings → Account → Domains - you will see a branded sending domain. Do you want a different sending domain, just for your b2b website? If Yes, then NO - you Can’t do that. You will need a different Klaviyo account to setup another sending domain.

you can only have one sending domain, per Klaviyo account

But if you want to send emails from two different emails like “hello@company.com” and “b2b@company.com”, then you dont need to do anything and this will work. You just need to make sure the emails end in @company.com (because it is the same root domain)

I hope this helps

Cheers

Arpit

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