i’m baffled what happened, I basically had an opt-in email list after collaborating with a huge national company for a competition and we got a really good participation rate, which meant I had 10K emails consenting to subscribe to our newsletter. Great, I didn’t think, and added them all to my email list via import, forgetting that each subscriber is actually sent a flow that welcome’s a new subscriber and gives them a discount.
Of course this means over 10K people got sent a welcome email from our flow, not a campaign.
So how did this work? I did get 2-3 notfiications that a few ££ had been taken out of my bank account, not large amounts, literally 2-3£. I’m now wondering whether klaviyo is about to destroy my business account with a huge bill of 300-400 dollars because they sent out 10,000 emails to 10,000 profiles?
Profiles Monthly Usage 12,000 of 1,500 active profiles
Emails Monthly Usage
12,759 of 15,000 emails sent
What happened, how do I fix this for next time?
Best answer by Manny SinghView original