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I suddenly can`t login with

  • 17 July 2022
  • 1 reply
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Hello all, I suddenly can`t log in with my Klaviyo account, it shows 403 forbidden, but I can log in with incognito mode or another google account with same Chrome Browser, what`s the problem? Please see the screenshot:

error

 

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Best answer by alex.hong 18 July 2022, 21:32

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Hi @itsterry0908,

Sorry to hear about this.

Do you have cookies disabled in your browser? Do you see this error when you log in directly to klaviyo.com/login or through a different avenue, and do you see this when you try in a different browser? If you are able to log in through the main page, I would suggest logging in that way. Otherwise, this guide is helpful for helping to resolve this CSRF error.

Please let me know if you see any additional errors once verifying that you have cookies enabled.

Alex

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