Is support email down?

  • 19 April 2023
  • 1 reply

Badge +1

Is support email down?  I’m trying to submit a request and I keep getting an error message that tells me to try again later.


Best answer by Taylor Tarpley 20 April 2023, 04:40

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1 reply

Userlevel 7
Badge +60

Hi there @Andrea Mace


Welcome to the Community! Sorry for that inconvenient experience trying to submit a support request!


There aren’t any bugs reported with issues related to support. Are you still encountering this issue after trying the following troubleshooting steps? 

  • Close all your tabs and retry submitting the request
  • Use Chrome or incognito browser
  • Restart your Browser or device


Thanks for participating in the community!