I’ve been attempting to do a chat since 9am EST and continue to get the ‘Our Chat Team is currently offline’ message at 2pm EST. Is anyone else having this issue?
I did submit an email… no response.
It is for a paid account.
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Hi
Welcome to the Community.
Interesting case because I am not seeing any outage reported so apologies for the inconvenience. I do see that you have an email / chat ticket open so I think the support team will be reaching out to follow up.
Thanks,
Alex
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