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My account has been disabled for 2 weeks and I have had no response from Klaviyo - help!

  • 28 January 2022
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My account was disabled and I have done everything requested by Klaviyo, cleaned my list etc and still nothing. I have reached out to them about 10 times now through the support tickets, chat and email and keep receiving either no reply or the same automated email telling me to clean my list which I have already done.

It’s been two weeks and my account is still disabled and I still have no information on how long it will be this way or what else they want me to do to unblock it. Meanwhile they’re still charging me $85 a month for terrible service and a product I cant use.

 

Has anyone else had this problem? How long was it blocked for? Is there a way to get some help from anyone in this company?

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Best answer by Taylor Tarpley 28 January 2022, 21:16

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Hi @SBESIM80

 

Thank you for your sharing your experience with us. It seems that a team member has answered your question in a similar topic. 

 

Thank you!

-Taylor