New Sender Requirements Needs Attention ?

Pls help!

I am still getting the message on my Klavio dashboard and via Klavio emails that my account needs attention. My website IT guy has checked three times and assured me everything has been done on our end - I don’t know what to do - Please help.


Best answer by Taylor Tarpley 7 May 2024, 04:48

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Hi there @bedtonic


Happy to help! 


Have you taken any steps to update your sender info in light of the new Yahoo/Google requirements? For instance that means taking these three steps below. If you have you should be all set! 

  1. Set up DMARC authentication for your sending domain
  2. Align your “From:” header with your domain
  3. Make unsubscribing easier and clearer


If not, I’d encourage you to check out these resources on how to set them all up and get up to speed. We got ya covered!

Klaviyo new Google/Yahoo sender requirements FAQs blog post

Sender Requirement Academy course


Hope this helps!


Hi Klavio 


It would be helpful if you are inviting people to join meetings, make your dropdown box actually work? There is Nothing to select here - do better.