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Not understanding the pricing for my mailing list.

  • September 23, 2024
  • 2 replies
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My list only has around 190 people, and when I go to send it, I am receiving this message. It does not make sense to me...
 
You’ve reached your plan limits

This campaign exceeds your plan's 500 messages limits by 29 recipients. To send this campaign before the end of your billing cycle on September 30, 2024, please upgrade your plan.

Best answer by Bobi N.

@TalTIU 

Each plan has limit for number of subscribers but also limit of number of emails you can send per billing cycle.. I assume you are on a free plan with limit of 500 email sends per month and you have already send emails before this month so now when you try to send the number of total sends for this billing cycle goes above your limit of 500 by 29.. for example you send one email to 190, another email to 190 that is 380.. so now if you are tying to send to 149 for example that would mean you want to send 529 emails this month and your limit is 500.. so you are going 29 emails above your limit and that is why you cant send

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Bobi N.
Partner - Platinum
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  • September 23, 2024

@TalTIU 

Each plan has limit for number of subscribers but also limit of number of emails you can send per billing cycle.. I assume you are on a free plan with limit of 500 email sends per month and you have already send emails before this month so now when you try to send the number of total sends for this billing cycle goes above your limit of 500 by 29.. for example you send one email to 190, another email to 190 that is 380.. so now if you are tying to send to 149 for example that would mean you want to send 529 emails this month and your limit is 500.. so you are going 29 emails above your limit and that is why you cant send


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  • Author
  • Contributor I
  • 2 replies
  • September 23, 2024

Oh my goodness, that makes perfect sense now. Thank you!!!