Hi there @ddgfashion 

Is this a static or a dynamic product feed?

If it is a static one, you have to put the price value at “2399.50” where the decimals are seperated by a“.”

I hope this helps!

Hi Anna,

This is a dinamic product feed.

Okay! And how are the prices shown in product catalog within Klaviyo?

In product catalogue the prices are correct, we are sending them via API.

How can I fix this?

Hi @ddgfashion 

My immediate answer would be to look at the catalog source (the data that is being pulled into Klaviyo ), but I’ve never experienced this happening before. 

Is it stated as 2.399.50 RSD or  2399.50 RSD? 

Hi @annasophiefc 

We are sending price in format 2399.50