Problem Reintegrating Klaviyo to Woocommerce

Question

After migrating our website, our integrations don't work anymore, particularly Klaviyo.

We've deleted the existing plugin on WooCommerce and used a new RESTapi, however when we trying to connect it, it doesn't work, the old Woocommerce Consumer Key still appears back even after it being revoked.

Do I have to remove the current integration on Klaviyo? Would I lose my existing data, If I were to do so?

Thanks in advance for any insights and help.

Taylor Tarpley · Accepted Answer

Hi @comvitaMY,Welcome to the Community! Happy to help here!Yes, I suggest removing your integration and re-installing it for a ‘clean’ install and to remove your old key! None of your data will be lost!Thanks for your participation in the Community!-Taylor

comvitaMY · Answer

Hi I’ve removed the integration and it still doesn’t work.

Here’s a screen recording of what we did, when trying to reconnect Klaviyo to Woocommerce.
https://drive.google.com/file/d/1Yyp1PvKAWQVdfcdviiV9Ls2CBLDh4lBL/

We are using the latest Klaviyo Plugin.

Thanks

Reply

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded