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After migrating our website, our integrations don't work anymore, particularly Klaviyo.

We've deleted the existing plugin on WooCommerce and used a new RESTapi, however when we trying to connect it, it doesn't work, the old Woocommerce Consumer Key still appears back even after it being revoked.

Do I have to remove the current integration on Klaviyo? Would I lose my existing data, If I were to do so?

Thanks in advance for any insights and help.

 

 

Hi @comvitaMY, 

 

Welcome to the Community! Happy to help here! 

 

Yes, I suggest removing your integration and re-installing it for a ‘clean’ install and to remove your old key! None of your data will be lost! 

 

Thanks for your participation in the Community!

-Taylor 

Hi I’ve removed the integration and it still doesn’t work.


Here’s a screen recording of what we did, when trying to reconnect Klaviyo to Woocommerce.
https://drive.google.com/file/d/1Yyp1PvKAWQVdfcdviiV9Ls2CBLDh4lBL/

We are using the latest Klaviyo Plugin.

Thanks
 

 

I’d like to know how you did this as I’m having this same problem. 

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