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After migrating our website, our integrations don't work anymore, particularly Klaviyo.

We've deleted the existing plugin on WooCommerce and used a new RESTapi, however when we trying to connect it, it doesn't work, the old Woocommerce Consumer Key still appears back even after it being revoked.

Do I have to remove the current integration on Klaviyo? Would I lose my existing data, If I were to do so?

Thanks in advance for any insights and help.

 

 

I’d like to know how you did this as I’m having this same problem. 


Hi I’ve removed the integration and it still doesn’t work.


Here’s a screen recording of what we did, when trying to reconnect Klaviyo to Woocommerce.
https://drive.google.com/file/d/1Yyp1PvKAWQVdfcdviiV9Ls2CBLDh4lBL/

We are using the latest Klaviyo Plugin.

Thanks

 

 


Hi @comvitaMY

 

Welcome to the Community! Happy to help here! 

 

Yes, I suggest removing your integration and re-installing it for a ‘clean’ install and to remove your old key! None of your data will be lost! 

 

Thanks for your participation in the Community!

-Taylor 


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