Hi,
I have a question on how to properly align sender email address with branded sending domain.
I took over several accounts and I started seeing this notification:
So far configuration has been done as:
- Sender email address: info@mydomain.com
- Branded sending domain: send.mydomain.com
I’ve checked old threads regarding this matter, and I understand that the configuration above should be sufficient/appropriate as the root domain is the same.
Link to the thread:
However, we’re still seeing the message above.
My question is:
- Should our sender email address change from info@mydomain.com to send@mydomain.com?
- If statement above is correct, what should our next steps be in order to comply with the requirements?
- And what does the possible change in terms of technical configuration and domain warm up mean if we want to keep our sender email address as info@mydomain.com?
Thank you!
