Hi,

I have a question on how to properly align sender email address with branded sending domain.

I took over several accounts and I started seeing this notification:

 

So far configuration has been done as:

• Sender email address: info@mydomain.com

• Branded sending domain: send.mydomain.com

I’ve checked old threads regarding this matter, and I understand that the configuration above should be sufficient/appropriate as the root domain is the same.

Link to the thread: 

However, we’re still seeing the message above. 

My question is:

• Should our sender email address change from info@mydomain.com to send@mydomain.com?
• If statement above is correct, what should our next steps be in order to comply with the requirements?
• And what does the possible change in terms of technical configuration and domain warm up mean if we want to keep our sender email address as info@mydomain.com?

Thank you!