Question

Shopify Impluse theme and Klaviyo Integration

  • 13 October 2021
  • 2 replies
  • 39 views

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Hi,

1. View products 
- We have added the snippet but it doesn't seem it's working as the screenshot.    can you please check if it is working or not. If not what do we need to do?

2.Active on site 
- We have never added a snippet but when we follow the instruction of "Testing the Onsite JavaScript". We actually got "Data received green button".

  1. How to confirm it’s really done ?
  1. If it’s not actually done,  and it can be added to main.product.liquid (just like the snippet for view products do) should the snippet be added  above or below "view products" snippet?

3. Web tracking snippet- 
We were told we need to add the snippet but we don[t se any instructions on your page
https://help.klaviyo.com/hc/en-us/articles/115005080407#how-to-manually-add-onsite-javascript10

Do we need to add this snippet or not? If so, can you point to us which code and to be added to where?

 

Thank you!


2 replies

Userlevel 6
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Hi! I use Impulse as well with Klaviyo.  Are you using the 2.0 theme?

 

Did you go through all of the steps in this help article?

https://help.klaviyo.com/hc/en-us/articles/115005080407-How-to-Integrate-with-Shopify

 

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yes we use 2.0

If you read our question, you will know followed the step of the same page closely. :-) 

 

Looking forward to the answers! 

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