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Urgent: My Account Has Been Disabled

  • 22 November 2022
  • 1 reply
  • 56 views

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Hello, 

For some reason, my account has been disabled.  Our company already started paying for the 75k emails + 25k SMS messaging program but we cannot access our account.  Please reply.  We are working with time sensitive material for the Black Friday season.  

 

Thank you, 

Alex 

 

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Best answer by stephen.trumble 23 November 2022, 00:14

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Hey @Alexander Rivas 

Sorry to see that your account has been disabled. I was able to see that our Support team has already responded to your open ticket. If you have any further questions please direct them towards our Compliance Team directly (via compliance-support@klaviyo.com).

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