Hi @SeanMcC,
Thanks for sharing your question with the Community
Our developer portal has a plethora of resources that can send you in the right direction for getting your metrics API set up so you can receive your customer’s order details if you don’t have an in-house integration already sending this information to your account. Additionally, if you are already retrieving customer’s favorite brand and product types via your form, you can segment off of those results immediately after your form is published and users submit their answers!
Thanks for participating in the Community!
-Taylor
Hi @SeanMcC do you mean you'd like to send the information to Klaviyo about a specific order?
If so the identify API (or now /client/profiles in v2) would allow you to add profile properties to a profile or the track api (or now /client/events in v2) would allow you to add events to the timeline of a profile
Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner
Helping E-commerce brands maximize Lifetime Value & Profits with Klaviyo, CRO & CVO
Hi @Omar I am hoping that when an order is placed on shopify that the customers profile custom properties are updated in our case brand is updated with shopifys field ‘product vendor’ and our customer property glasses or sunglasses is updated with shopify field ‘product type’. This will then allow us to segment our customers more effectively eg oakle sunglasses customers are quitre different to those buying moleskine frame with prescription lenses..
Sean
@SeanMcC I'd check which data you already have available in Klaviyo based on previous orders.
If this data is not custom coded it should be ok.
If the products are within a specific collection that separates them based on your requirements this would also be ok.
If you have data missing you will need to find a (more custom) way to send this additional data to Klaviyo.
Hope this helps
Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner
We help with e-commerce growth through CRO, Klaviyo and CVO