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Website not allowing flow creation

  • 8 October 2022
  • 3 replies
  • 39 views

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Hi, for the past 2 days I have been unable to create a flow. It does not matter which flow I select or even creating one from scratch. The website stops on the create flow screen and never progresses.  I get the spinning wheel that never stops spinning.  Also I have tried to submit a message but that keeps giving me an error also.

I am on the free plan currently but with the trouble I am having even using the site I am leery about getting on a paid plan. There seems to be no support at all. All the options they provide to get help are unavailable or not working.

 

 

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Best answer by Dov 11 October 2022, 15:37

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3 replies

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i am having this issue too… did you manage to resolve it?

 

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Hey thanks for the replies. I was able resolve the issue.  First I opened the website in an incognito/private window. Ultimately I cleared my cache etc and I haven’t had any problems since then. Hope the helps someone else.

Userlevel 7
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Hi @A. Elias,

Thanks for sharing this with the community.

Have you tried using a separate browser or an incognito window? I would also try clearing your cookies & cache on your current browser. Often times, it’s a browser extension or cookies that causes an issue creating a flow.

Perhaps you can outline which suggestions have already been provided by support and we’ll brainstorm some potential alternative solutions here.

Looking forward to hearing from you.

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