What Do I Need to Do before I upgrade my account?

  • 18 May 2022
  • 1 reply

Badge +2

Before I upgrade my account on klaviyo, what would I have to do on my emails that has been skipped and contacts? Should I stopped the emails before I upgrade or it’s okay to let them be and upgrade? 


Best answer by Taylor Tarpley 18 May 2022, 17:03

View original

1 reply

Userlevel 7
Badge +60

Hi @BlueSpatula


Welcome to the Community! Happy to explain what happens when you upgrade your account form free to paid!


There is nothing that you necessarily have ‘to do’ or it will be lost in your account when you go through the process of upgrading.  I’d suggest checking out our documentation that will walk you through how to upgrade your account. When you upgrade your account from free to paid you unlock many features such as:

  • access to live chat
  • more extensive email marketing opportunities
  • unlock exclusive branding options 


Finally, I’d recommend checking out these similar situations your peers walked through and questions they asked when considering upgrading their accounts as well. 


Thanks for participating in the Community!