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Where are all the active profiles coming from

  • 20 July 2022
  • 1 reply
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  • Contributor I
  • 0 replies

Hello everybody,

 

we have about 300 members in our lists but suddenly we have around 2300 active profiles.

I am not able to figure out where those profiles are coming from and also I am not able to suppress them.

Is there any way to manage the active profiles?

It seems like we have no control over that.

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Best answer by alex.hong 21 July 2022, 00:12

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Userlevel 7
Badge +58

Hi @box,

Welcome to the Community.

Do you believe these are spam accounts? Are you able to provide a screenshot of one of the active profiles to see where they are coming from and what activity they may have done?

Also, have you tried to bulk delete/suppress these profiles following our documentation?

They could be spam emails but I would need to know more about what these profiles look like to better understand.

 

Thanks,

Alex

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