Why Can't I Remove Double Opt-In?

  • 28 November 2020
  • 2 replies

Badge +2

I’m not able to remove double opt in in Klaviyo. I saw this article:


But in my case I’m not able to see this option in the setting of my list (Screenshot attached)




Best answer by Dov 27 April 2021, 21:40

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2 replies

Badge +3

Hey, there!


Abby here from Klaviyo. Paid accounts have the option to use single opt-in (the checkbox you’re not currently seeing), but it has to be enabled by our Support team. The team is online today and you can access them in the top-right dropdown in your account requesting this change.


Have a great weekend!

Userlevel 7
Badge +61

Hi all,

As of 01/25/2021, any account (free or paid) can enable single opt-in subscriptions from the list settings page without reaching out to support. Please see our guide on enabling single opt-in for more details.