Why is Klaviyo support closed on a Monday

  • 4 April 2022
  • 2 replies
  • 44 views

Badge +2

We had an urgent email send scheduled for today...and hit some glitches on pre-send testing.

Klaviyo Chat Support is down all day.  Any idea why they can’t staff someone?


2 replies

Userlevel 5
Badge +29

Hi @CONSORTIUM

Thanks for joining our Community and thank you @Bobi N. for hopping in. Chat was closed on Monday, as we were officially closed for the day, but we did have folks from the Support team online, answering emails. I do apologize for any inconvenience this may have caused and will share the feedback to improve our communication plan in the future. Please let us know if we can help with anything else. 

~Chloe

Userlevel 7
Badge +42

@CONSORTIUM 

Klaviyo as a whole company had a day off yesterday, mental health day or something like that..

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