I noticed that sender name is wrapped in brackets when email arrives to inbox.
Why this is happening?
This is how the sender name is defined on the account settings page:
and this is how it is rendered in Gmail:
and it gets even worse when email agent tries to escape brackets.
Best answer by Dov
Thank you for sharing your solution with the Community and I am glad to hear that you were able to resolve this.
Additionally, sometimes this issue can occur if the name is copied and pasted and, as a result, invisible characters are carried over into the sender name. The easiest fix is to retype the name label letter by letter and avoid copying and pasting it from somewhere if that’s what was done originally. Hope this helps!