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Why was my payment declined?

  • 4 December 2023
  • 2 replies
  • 49 views

Despite having enough funds and correct billing information our payment card is not accepted. Can anyone help me?

2 replies

Userlevel 7
Badge +60

Hi there @Dierenapotheek

 

Welcome to the Community! Very sorry to hear you’ve had issues with payment! 

 

You can always request an invoice inquiry with Support by using this link!  I hope everything gets sorted out!

 

Thanks for participating in the Community,

-Taylor 

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Hello Taylor, thank you very much for your reply!

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