Hello,
I changed my default sender email, but it keeps using the wrong one. I tested it out by leaving a product in my cart. Does anyone know why?
Also my second question is how to prevent my mails going spam? I already connected my own send domain and I made a professional email (info@domainname), but my old personal email keeps being used as sender.
I would highly appreciate it if someone could assist me in this matter.
Hi
If you want to change your “default” email address as the sender of your messages, go to your Account Settings → Contacts Information → Organization and update the email address there.
Like this:
Just note, this doesn’t change the sender email address of any messages you may have already created in existing Flows or Campaigns, but moving forward new messages will have the default email address preset.
Hope this helps!
Hey
I think
David
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