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BigCommerce Email Verification Issues

  • 27 February 2024
  • 3 replies
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Hello,

I’ve been able to get 3 of the 4 verification records to verify.  The only one I’m having issue with is “kl.domainkey.u161779.wl030.sendgrid.net” I got the kl2.domainkey.u161779.wl030.sendgrid.net to verify so I’m not understanding why the other one will not.  Any help is appreciated.

Thanks,

Josh

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Best answer by kaila.lawrence 29 February 2024, 23:06

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@jbailey0624 

Could you please share a screenshot of how it is configured in DNS?

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@Maxbuzz 

 

Userlevel 5
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@jbailey0624 You’ve done this 100% correctly. BigCommerce is a little tricky with this, but you nailed their requirements so I don’t see any reason why this isn’t authenticating. 

 

I suggest reaching out to your DNS provider (wherever you purchased your domain) to troubleshoot this further!

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