It’s been really difficult to understand on how to setup Branded Sending Domain for the subdomain.
So I have 2 stores in 2 different market. US and Germany
US site is the root domain while Ge is the subdomain (company.com & ge.company.com)
I have already set up Branded sending domain for US site BUT having issues with setting up with the Ge site.
While I have read couple of articles that mentioned that
“ in Klaviyo, you can use the same subdomain for multiple accounts since it will all be attributed to that one domain in your DNS. For example, if you manage a US and UK account for a given brand, you can use the same sending domain for both. If you use one sending domain across multiple accounts, the CNAME or NS records should be the same, but each account will have a different TXT value and each TXT value needs to be added into the DNS record.”
So TXT record is added successfully!
So I have CNAME records for US and NS records for German site. As I mentioned US set up is completed but when adding NS record in Godaddy there is an error saying “Record name send conflicts with another record.”
How do I resolve this completely?
Best answer by Sujal
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