I have my branded domain set up but the DKIM is not passing… How do i fix this?
Best answer by Brian Turcotte
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Userlevel 7
+36
Hi
Are you seeing any error message when you try to pass the DKIM? Also, how long ago do you set up the branded domain? Sometimes there can be a delay depending on which hosting service you’re using.
Best,
Brian
Hi,
We are also experiencing this issue. We have set up the branded sending domain about a month ago. When I run a test in MXtoolbox, the DMARC and SPF are correct, but there is no DKIM found.
How do we fix this?
Userlevel 4
+24
Hiya,
Can you send yourself a test email to a Gmail inbox and show me the dropdown information on the header (“From” “sent by”, “signed by”, etc)? I’m looking to confirm you set up your branded sending domain correctly. In which case, your DKIM is fine and functional.
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