Hello
I have created email in klaviyo using the drag and drop builder. The email looks perfect when shared the preview from klaviyo, but I forward the same email to someone else, it looses all of its formatting. I am not sure any such thing should happen.
Can you help with that issue? Also, can you let me know why does that happen?
Thanks:)
Hello
Thanks for sharing your question with the Klaviyo Community!
This is an industry wide issue where the format of your emails are lost or broken when forwarded. I also mentioned this recently in a Community post that also provide some resources around this subject which I’ve highlighted below:
I hope this helps!
David
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.