Hello why it keeps showing this to our emails?
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/7a7ae78f-d72d-44c9-af22-48ac0bcf0b33.png)
We use a sub domain: www.mysite.store connected to our Klaviyo but we set-up our Dedicated sending domain using our main domain: www.mysite.org. How to fix this?
Hello why it keeps showing this to our emails?
We use a sub domain: www.mysite.store connected to our Klaviyo but we set-up our Dedicated sending domain using our main domain: www.mysite.org. How to fix this?
Best answer by inboxingmaestro
It looks like domain misalignment and authentication related issues.
Here’s what Klaviyo recommends:
Root domain: mysite.org
Sending domain: send.mysite.org
So, basically, with send.mysite.org sending domain:
Can you send a screenshot of domains setup in your Klaviyo account and also send a test email to ceo@inboxingmaestro.com to review the headers?
Regards,
Mohsin
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