How to change my infrastructure - Dedicated Sending Domain?

Badge +1


I left my account inactive for a while and I need to get back to work now. However, the 60 days have passed and I can't get in touch to make a necessary change. I need to change the Domain / Dedicated Sending Domain. It seems that this is only possible by contacting support. Any way to solve this, or just subscribing to a paid plan... and then being able to ask the support team to change it?

Can anybody help me? Tks!!


Best answer by David To 3 March 2023, 19:27

View original

2 replies

Userlevel 7
Badge +60

Hello @AlexandreBO,

Welcome to the Klaviyo Community and welcome back to Klaviyo!

You are correct, email support would be the best option to resolve this account-specific question.

Thanks for being a part of the Klaviyo Community!


Badge +1

Hey @David To,

It's already solved! Anyway I will upgrade the account soon.

Thanks for the answer!