Hey. I have emails set up on flows that are working properly when tested, fit the standard size that Gmail and Yahoo ask for, but once I send them, I got messages from recipients saying that they're not being able to see any of the images on the email - it's as if the email was too heavy to load, except it is not. That's for Yahoo users.
Has anyone experienced that before? What else should I check?
Images aren't loading on email
![[Academy] Klaviyo Product Certificate Forum|alt.badge.img](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/8798a408-1d98-4c3e-9ae8-65091bb58328_thumb.png)
Best answer by talhahussain
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Use Standard Image Formats: Stick to JPEG, PNG, or GIF formats and avoid overly complex HTML styling.
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Compress Image Files: Use tools like TinyPNG to reduce image size for faster loading.
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