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Klaviyo blacklisted shared domain (149.72.90.89)

  • August 28, 2024
  • 1 reply
  • 33 views

Our customers are not getting emails in their normal inbox anymore, it goes to spam on nearly all gmail addresses,

This would be the blacklisted ip 149.72.90.89, it is blacklisted on s5h.net.

 

Anything we can do about that?

Best answer by kaila.lawrence

Hi @Wietse! How do you know your IP has been blacklisted? Has this always been an issue, or when start? is your branded sending domain set up and your DMARC configured?   

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kaila.lawrence
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  • 499 replies
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  • August 30, 2024

Hi @Wietse! How do you know your IP has been blacklisted? Has this always been an issue, or when start? is your branded sending domain set up and your DMARC configured?