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Klaviyo DNS changed are adding 9 SPF Lookups

  • 30 April 2024
  • 4 replies
  • 59 views

Our IT department and hosting provider told us that Klaviyo is adding 9 SPF lookups on our domain and the limit of SPF lookups allowed is 10 before your sending deliverability goes down. We have chatted with support a few times but no resolution and we don’t know what's going on. Does anyone know how to stop Klaviyo from adding 9 SPF lookups. Seems odd that it will add 9 when the max limit is 10.

 

4 replies

Badge +2

The image doesn’t zoom very well, you have to right click it and copy URL then open in a new tab and then you can hit the zoom button to see it all.

Userlevel 5
Badge +30

Hey @smp! I checked with the Support team and it looks like you were able to get this solved together, so I’m going to close out this question. :)

I have the same problem. If this was solved via support, it would be nice to see how it was solved. Can you reply with some guidance on this thread?

Userlevel 5
Badge +30

@RPG_Battles Hi there! I didn’t share the solution because it was very account-specific. If you’re having a similar issue, I also suggest to reach out to support to investigate further! 

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