New Integration to SPP

Question

Hello All,

Would really appreciate some help.

Our business is moving away from the Shopify platform on to another platform called Sales Provider Pro (SPP).

There is a very basic integration between SPP and Klaviyo and they only send one event to Klaviyo, this being Placed Order and Placed Order Value, which is not a Shopify metric, I think it's the built in Klaviyo one.
This metric is not available in the campaign drop down filter.

Without all the other Shopify Metrics we're going to be a bit lost.

I need a little help and some basic articles or help on how to set this up.

Brian Turcotte · Accepted Answer

Hi @Yousuf!Since Klaviyo didnot design the integration with SPP, we don’t have much insight into how to customize or create metrics from that end.However, if you’re looking to create custom metrics that mimic the Shopify metrics, we do offer the following guides:Custom metric tracking with JavaScriptIntegrate an ecommerce platform without a pre-built Klaviyo integrationJavaScript API for identification and trackingKeep in mind that this sort of development constitutes a custom use case that is typically beyond the scope of Community/Support, so if you’re looking for extra development help, you’re always welcome to reach out to one of our wonderful Official Klaviyo Partners!Best,Brian

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