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Opens by Device


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Where can I see a report for the channel opens by device? Desktop vs mobile vs tablet for the whole channel, not message by message. Is there a dashboard for that? I made a custom report for client family os but it seems like there should be an easier way to view it for the whole channel.

Best answer by kaila.lawrence

Hey @Delaney_Childers! Unfortunately, it’s not currently possible to view all opens by device, only by campaign. However, I’ve passed your feedback on the the Product team to consider adding a solution to our roadmap.  

 

Have a lovely weekend :) 

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4 replies

kaila.lawrence
Community Manager
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  • Community Manager
  • 499 replies
  • Answer
  • January 26, 2024

Hey @Delaney_Childers! Unfortunately, it’s not currently possible to view all opens by device, only by campaign. However, I’ve passed your feedback on the the Product team to consider adding a solution to our roadmap.  

 

Have a lovely weekend :) 


  • Contributor I
  • 1 reply
  • July 29, 2024

Any updates on this?

This would benefit us in creating an optimized content focusing on mobile/desktop so we can target people better


  • Contributor I
  • 1 reply
  • September 26, 2024

Any updates? 

 

Seeing how cumbersome the editor is, at least give us the info who we are catering to! 
Having no options to have different paddings, alignments and image sizes for mobile vs. desktop is stupid. 


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  • Contributor I
  • 3 replies
  • November 19, 2024

I would also be interested in having this kind of reporting.