Hey guys,
back when we set up our klaviyo account we had to exclude t-online and freenet from our mailing list as no mails arrived. I just checked yesterday whats the exact issue with those emails and noticed we can now send to freenet without any problem. Some messages were sent to those and arrived regularry. We set up SPF/DKIM last summer. Could it be that this fixed the issue with sending to freenet and do you think it’s alright to reinclude those mails to our mailing-segments? Also we use a branded sending domain. :)
Was there a known issue with sending to freenet? Can we include these again? Thanks in advance!
Kind regards,
Amina
Best answer by Brian Turcotte
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