Hi there, I basically two questions, would be great if you can share your input.
I recently sent an email campaign, I could see the analytics on how it performed, it’s performance was by far the lowest.
Now, when I looked at a few profiles there were two cases:
Some customers received the email, didn’t open it and placed order. Does this placed order value reflect in my campaign analytics?
Second, a customer received my email, opened it, didn’t order anything, he was then targeted by my active on site flow email, he opened it and placed order. Now, is this placed order value attributed to my campaign email or my flow email or both?
Best answer by KatherineB
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