Hi, Just trying out klaviyo for the first time. Ive followed the integration steps and tried to test with add to cart (https://help.klaviyo.com/hc/en-us/articles/115005255808-How-to-Integrate-with-WooCommerce). Nothing shows up for add to cart or for active on site, BUT..
Are these features only applicable to websites where you have a customer login? You dont have to log in on our website, so does this mean these features cant apply to us? I assume its not like klaviyo can pick up any new email, and that the email has to be in some sort of database in order for these triggers to fire. Am I on the right lines?
If thats not the case, well then I cant figure out why these arent working, because Ive followed the troubleshooting tips etc and just cant get them to work.
Best answer by David ToView original