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URLs missing in link activity campaign report

  • December 22, 2021
  • 2 replies
  • 110 views

Stela
Contributor II
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  • Contributor II
  • 3 replies

Hi lovely people,

I’ve noticed in my last few campaigns Link activity is missing - I have the overall click figures but not the URLs. This happened both on A/B tests and non-A/B test campaigns. I want to compare exactly clicks between two or more different URLs used and this piece of info is missing. 

Has anyone experienced the same? 

 

Best answer by David To

Hey @Stela,

Just wanted to reach back out as I’ve recently heard news that this bug has been resolved and the odd behavior should be fixed!

If you are still seeing this occur within your account, I would advise reaching out to our Support Team to ensure this behavior is resolved.

Happy holiday!

David

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2 replies

David To
Klaviyo Employee
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  • Klaviyo Employee
  • 2456 replies
  • December 22, 2021

Hello @Stela,

Thanks for sharing your feedback with the Klaviyo Community!

This certainly is an odd behavior. After speaking with some colleagues it appears this unexpected behavior is related to a bug that our Product Team is aware of and is actively working towards resolving. 

I’ll share and provide any updates in this post from our Product Team when we have any news regarding this link activity behavior.

Really appreciate you for raising this issue and for being a member of our Community! 

David


David To
Klaviyo Employee
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  • Klaviyo Employee
  • 2456 replies
  • Answer
  • December 23, 2021

Hey @Stela,

Just wanted to reach back out as I’ve recently heard news that this bug has been resolved and the odd behavior should be fixed!

If you are still seeing this occur within your account, I would advise reaching out to our Support Team to ensure this behavior is resolved.

Happy holiday!

David